The IDOL Queue Management System (i-QMS) is an advanced queue management solution designed to enhance customer experience and optimize in-store service efficiency in retail environments. With a user-friendly ticketing system, customers can obtain their queue number directly from an intuitive kiosk, online form mobile app or a QR-based web portal, reducing wait times and improving service flow. The system supports unlimited service areas, including Food,Fish, Butchery, and Customer Service, ensuring seamless operations for both staff and customers. Additionally, real-time monitoring and integration with mobile apps and SMS notifications keep customers informed about their queue status, minimizing frustration and improving engagement. With its flexible configuration and offline capability, i-QMS is a reliable and scalable solution for businesses seeking to streamline operations and enhance customer satisfaction.
