L o a d i n g
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WHO WE ARE

Your Trusted Partner in Retail Tech Solutions

IDOL Group of Companies provides comprehensive hardware and software solutions tailored for the retail industry. With two decades of experience, we empower businesses to enhance efficiency, streamline operations, and innovate through technology.

  • Advanced Hardware Solutions
  • Customizable Software
  • Top-Quality Service & Support
  • Expert Maintenance & Repair

Our business partners, companions on the path to success:

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IDOL GROUP OF COMPANIES

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INTRODUCTION

IDOL Group of Companies
Your Trusted Partner in Retail Technology Solutions

Established in 2001, IDOL Technologies LLC is a leading provider of advanced software, hardware, consulting, and maintenance solutions tailored specifically for the retail industry. With over two decades of experience, we serve both local and international markets, consistently meeting our clients' demands for quality and reliability.

The IDOL Group comprises three specialized companies:
  • IDOL Technologies LLC: Experts in POS software and hardware solutions.
  • IDOL Distribution FZCO: Dedicated to the distribution of POS systems and peripheral products.
  • IDOL Retail Solutions: Focused on providing exceptional support line services and comprehensive maintenance.

OUR VISION

To create a professional yet friendly environment where we fully support our clients' technical and hardware requirements, adapting to the unique scale and nature of each business.

OUR MISSION

We aim to consistently surpass client expectations through exceptional customer service, outstanding flexibility, and superior value. By optimizing system functionalities, we help enhance operational efficiency. Our highly skilled team, known for their technical expertise and practical experience, ensures delivery of top-tier, personalized service to each client.

CORE SERVICES AND SOLUTIONS

1. Hardware & Maintenance
  • Distribution and Sales of POS Systems (Toshiba Global Commerce Solutions (TGCS), CCL)
  • Annual Maintenance Contracts (AMC)
  • Warranty Coverage and Repair Services
  • Professional Installation Services

2. Authorized Service Centers
  • Newland Service Center: Expert maintenance, repair, and support for Newland scanners and devices.
  • Toshiba Service Center: Comprehensive support and maintenance for all Toshiba retail products.
  • CCL Service Center: Dedicated support services ensuring maximum uptime and reliability for CCL products.

3. Software & Integrated Solutions
  • Custom Application Development
  • Reliable Support Line Services
  • End-to-End Implementation and Integration
  • Cutting-Edge Self-Checkout Solutions (Toshiba System 7, FEC, Datalogic, CCL)

OUR STRATEGIC PARTNERSHIPS & PRODUCTS

We proudly maintain strong partnerships with internationally recognized brands, providing reliable, state-of-the-art solutions:

  • POS Systems & Peripherals: Toshiba Global Commerce Solutions (TGCS), CCL
  • Electronic Shelf Labels: Store Electronic Systems (SOLUM)
  • Mounting Solutions & Poles: Ergonomic Solutions (ES)
  • Scanners & LDT Devices: Datalogic, Newland
  • Accessories & Mounting Hardware: Ergonomic Solutions
  • Self-Checkout Solutions: Toshiba System 7, FEC, Datalogic, CCL


WHY CHOOSE IDOL GROUP?

Trusted Toshiba Diamond Distributor: IDOL holds the prestigious "Diamond Distributor" status with Toshiba, allowing us to supply the complete Toshiba product range at competitive prices with unmatched reliability throughout the Middle East, Africa, and other emerging markets.

Authorized Service Centers: Our dedicated service centers for Newland, Toshiba, and CCL ensure rapid response, professional maintenance, and maximum reliability of your hardware investments.

Tailored Service Packages: From small retail chains to large hypermarkets, we customize our services to meet the specific needs and scale of your business operations.

Comprehensive Support Network: We offer comprehensive support and maintenance services, ensuring seamless integration and continuous operation of your retail systems.

Some of Our Valued Clients

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